Flexicover Reviews

To make a claim with Flexicover.co.uk, the following steps are recommended:

1. Check the relevant policy section in the policy wording document to see if coverage is available.
2. Gather the required documentation for the claim, such as receipts, crime reports, or cancellation invoices.
3. Submit the claim within 60 days of returning home. There may be circumstances where a claim needs to be made while still abroad or travelling, but the claim requirements must still be followed.
4. Keep copies of all submitted information and supporting documentation. The claims team may request original documentation when assessing the claim.
5. Keep any damaged items that are the subject of a claim. These may be required for assessment as part of the claim.

The easiest way to start a claim is on the secure website. This allows time to gather all the necessary documents, submit them online, and avoids waiting for the post. The online claims portal is available 24/7, with an immediate decision available for certain claims.

The claims team may require further information depending on the circumstances of the claim and may appoint a loss adjuster to discuss the claim in person. All valid claims will be settled by bank payment minus any excess listed on the policy.

For all claims, the booking invoice confirming the booking and travel dates will be needed. For cancellation or curtailment claims, the cancellation invoice will also be needed. If any belongings are lost or damaged, report it to the police, tour rep, hotelier, or another independent party of the incident and get a written crime or incident report.

Please note that this is a general guide and the specific process may vary depending on the individual policy and circumstances. For the most accurate information, it's best to refer to the policy documents or contact Flexicover directly.

Flexicover.co.uk offers a variety of travel insurance policies. The cost of these policies varies based on the type of policy, the individual's age, and the destination. For example, a Single Trip policy for an individual aged 18, travelling to Europe excluding Spain, for 3 days, can start from just £6.28. An Annual Multi-Trip policy for the same individual under the same conditions can start from £52.58. A Long Stay policy for the same individual travelling around Europe excluding Spain, for up to 91 days, can start from £110.12. These prices are based on a Flexicover Silver Single Trip policy and are correct as of 03/01/2024. It's important to note that Flexicover's online prices automatically include a 15% discount against their Customer Service Centre prices. This discount is applied to the core policy price before any additional cost of optional extensions or additional medical premium is added. Please visit the Flexicover website for the most accurate and up-to-date pricing information.

To purchase a Flexicover travel insurance policy, the following steps can be followed:

1. Visit the Flexicover Travel Insurance website.
2. Choose the type of travel insurance needed, such as Single Trip Travel Insurance, Annual Multi-Trip Travel Insurance, or Long Stay Travel Insurance.
3. Click on Get A Quote.
4. Provide personal details and information about the holiday plans.
5. Complete the medical screening process if necessary.
6. Declare any medical conditions for all travellers.
7. Review the quotes provided and select the most suitable one.
8. Go through the checkout process, which includes providing more detailed personal information and specific details about the travel plans.
9. Finalize the purchase.

Please note that the exact process may vary slightly depending on the specific policy and any additional cover options selected. It's always a good idea to carefully review all policy details and terms before making a purchase. If the information provided is not sufficient, please let us know.

Yes, Flexicover does offer additional coverage options. These include Cruise cover, Covid-19 Cover, and coverage for over 2,000 medical conditions. They also provide coverage for independent travel on annual policies and for 100+ sports and activities. Another option is Gadget cover. Please note that these options may vary and it's always best to check the latest offerings directly from Flexicover.

Flexicover is one of the UK's leading travel insurance providers. They offer a wide range of policies to suit various needs. Their popular products and services include Single Trip Travel Insurance, Annual Multi-Trip Travel Insurance, and Long Stay Travel Insurance.

The Single Trip Travel Insurance is perfect for a one-off trip of up to 94 days and has no age limits. The Annual Multi-Trip policies are available up to age 85 and are ideal for those who plan to travel several times a year. The Long Stay cover is available for up to 12 months.

In addition to these, Flexicover offers Additional Cover Options such as Cruise cover, Covid-19 Cover, and cover for over 2,000 medical conditions. They also provide cover for 100+ sports and activities.

Their policies include benefits like up to £10m Medical Cover Per Person, up to £5,000 Cancellation Cover Per Person, and a 24/7 Emergency Medical Helpline. They have made customer satisfaction and value for money their main focus and pride themselves on providing a quick, efficient, and uncomplicated service.

Flexicover's online prices automatically include a 15% discount against their Customer Service Centre prices. This is discounted from their core policy price before you add any additional cost of optional extensions or additional medical premium.

Please note that all the information provided is based on the data available as of the time of the search and may vary.

The cost of Flexicover's policies varies depending on the type of policy and the individual's details. For example, a Single Trip Travel Insurance policy for an individual aged 30, travelling to Europe excluding Spain, for 3 days, is priced at £6.28. An Annual Multi-Trip Travel Insurance policy under the same conditions is priced at £52.58. A Long Stay Travel Insurance policy for the same individual travelling around Europe excluding Spain, for up to 91 days, is priced at £110.12. Please note that these prices are as of 03/01/2024 and may have changed. It's also important to note that Flexicover's online prices automatically include a 15% discount against their Customer Service Centre prices. This is discounted from the core policy price before any additional cost of optional extensions or additional medical premium is added.

To make a claim with Flexicover, the easiest way is on their secure website. This allows time to gather all the necessary documents, submit them online, and avoid waiting for the post. The online claims portal is available 24/7, with an immediate decision available for certain claims.

Before making a claim, check the relevant policy section in the policy wording document to see if coverage is available. If it appears there is no cover available, the team can be contacted for support with alternative organisations that can be approached to cover the loss.

The required documentation to make a claim (for example: receipts, crime reports, cancellation invoices) should be submitted within 60 days of returning home. There may be circumstances where a claim needs to be made whilst still abroad or travelling, but the claim requirements must still be followed.

All submitted information and supporting documentation should be kept after sending these in. Any original documentation may be requested by the claims team when assessing the claim. Any damaged items that are the subject of a claim should be kept as they may be required to assess as part of the claim.

The Claims Team may require further information depending on the circumstances of the claim and may appoint a loss adjuster to discuss the claim in person. All valid claims will be settled by bank payment minus any excess listed on the policy.

For all claims, the booking invoice which confirms the booking and travel dates will be needed. For a cancellation or curtailment claim, the cancellation invoice will also be needed. Always get written confirmation, including the reason for all travel delay or cancellation claims from the airline, ferry, railway or coach operator. If any belongings are lost or damaged, report it to the police, tour rep, hotelier or another independent party of the incident and get a written crime or incident report.

Flexicover is one of the UK's leading travel insurance providers. It is a division of Citybond Holdings Ltd. Flexicover provides travel insurance to holidaymakers with pre-existing medical conditions. The insurance provider covers a wide range of medical conditions including heart conditions, cancer, diabetes and stroke and offers a 24-hour emergency assistance team. Flexicover has over 30 years of experience selling travel insurance and has made customer satisfaction and value for money its main focus. Alongside the usual policy cover for personal possessions, cancellation and medical expenses, Flexicover also provides additional cover options such as cruise cover and Covid-19 cover. Cover is available for over 2,000 medical conditions and independent travel on annual policies. Cover for 100+ sports and activities is also available.

To get in touch with Flexicover customer service, there are several options available.

• Phone: Customers can call 0333 005 1071 to speak to a member of the customer service team. The team is available from 8am-8pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays, the team is available from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
• Live Chat: There is a live chat function available on the Flexicover website. This service is available Monday-Friday 9am-6pm.
• Write: Customers can write to Flexicover at the following address: Flexicover Travel Insurance, 1 Tower View, Kings Hill, West Malling, Kent, ME19 4UY.

For customers who are deaf, hard-of-hearing, or speech-impaired, Flexicover offers two different methods to contact them. One of them is the Relay Assistance App. By downloading the Relay Assistance app and linking it with your number, you can contact their team to discuss your travel insurance quote or policy. Once you’ve connected your number to the Relay Assistance app, you can call their team and then read what their customer service team say and either talk or type your response back to them.

Please note that these details are subject to change and it's always a good idea to check the official Flexicover website for the most up-to-date information.

Flexicover.co.uk is a travel insurance provider and does not have a traditional return policy or shipping policy. However, they do have a policy for cancellation. If a customer or a person insured on the policy and travelling with them tests positive for COVID-19 within 14 days of the trip being due to start and are required to self-isolate, the policy provides cover for cancellation. It also covers cancellation in the event of the death or hospitalisation of the customer, a family member, a travelling companion, or someone the customer is planning to stay with. The cost of medical expenses and repatriation in the event that the customer contracts coronavirus during the trip is also covered. If the customer has purchased the specialist COVID-19 optional extension, additional coronavirus cover is provided. This includes cancellation within 14 days of the start of the trip if the customer, a travelling companion, or the person they’re staying with are required to self-isolate due to COVID-19. It also covers missed departure on the return journey if the customer misses their pre-booked transportation whilst abroad because they, a travelling companion, or a person that they are staying with test positive for COVID-19 and this necessitates their self-isolation as mandated. It also covers missed departure on the return journey if the hotel the customer has pre-booked to stay in is put in compulsory quarantine by a medical practitioner or government body due to COVID-19. It also provides cover for mandatory quarantine accommodation in the event that the UK Government unexpectedly changes the COVID-19 quarantine requirements applying to the customer's destination, impacting their entry back into the UK. It also provides extended cover for medical expenses and repatriation for a diagnosis of COVID-19 if the Foreign, Commonwealth and Development Office (FCDO) advise against all but essential travel to the customer's planned destination due to the coronavirus outbreak, and the customer has travelled against the advisory. This does not apply to countries on the UK government’s Red List.